Refund policy

Purchases made from our online store of www.bartisans.in cannot be returned after purchase. We offer full replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone.

Replacement orders and refunds will be processed only if the query is raised within 48 hours of delivering the order. Any queries or concerns beyond 2 days from the delivery date will not be entertained.

CANCELLATION POLICY:

Any cancellations can be processed within 24 hours of placing the orders, by writing to us at info@bartisans.in. Refunds for cancelled orders will be processed to the original mode of payment within 5-10 working days. Cancellation of gift box orders are not considered and are non-refundable orders.